Frequently Asked Questions
Everything you need to know about your Melitta® coffee experience.
How can I ensure my coffee stays fresh after opening?
To maintain peak flavor, store your coffee in its original packaging inside an airtight container. Keep it in a cool, dry, and dark place, away from direct sunlight and moisture.
What is the difference between various Melitta® filter sizes?
Our filter sizes correspond to the size of your coffee maker. Size #2 is ideal for 2-6 cup pour-over brewers, while Size #4 is the standard for 8-12 cup automatic drip machines.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for coffee and brewing equipment?
We offer a 30-day return policy for unused brewing equipment. Due to food safety regulations, we cannot accept returns on opened coffee products unless there is a quality defect.
Do you offer subscription services for recurring deliveries?
Yes, our 'Coffee Subscription' allows you to schedule regular deliveries of your favorite blends at a discounted rate. You can pause or cancel your subscription at any time through your account settings.
Are Melitta® coffee filters biodegradable?
Yes, our paper filters are 100% biodegradable and compostable, making them an environmentally friendly choice for your daily brewing routine.